Privacy policy

This page describes how the website www.recommerceiq.com (hereinafter "Website") deals with regard to the processing of personal data of users who consult it.

This is a general document that informs about the criteria for the correct processing of personal data carried out on or through the Website, criteria that the user can find detailed within the individual information published in various sections of the Website aimed at specifying the methods and purposes of the treatments related to the provision of various types of information.

This information is also provided in accordance with the Italian Law, specifically Article 13 of Legislative Decree no. 196/2003 "Personal Data Protection Code" to those who interact with the web services of the Website and does not include treatments carried out on other websites that may be accessible to the user via links on the Website itself.

Users should carefully read this Privacy Policy before submitting any personal information.

Data Controller

Following the consultation of this Website, data relating to identified or identifiable individuals may be processed.

The Data Controller for personal data is CompeteRealTime srl.

Location of Data Processing

The processing related to the web services of this Website takes place at the headquarters of CompeteRealTime srl and is carried out only by technical personnel in charge of processing, or by any authorized personnel for occasional maintenance operations.

The communication and possible dissemination of personal data are carried out only in accordance with the Privacy Code.

Purposes of Data Processing

The personal data provided by users accessing the Website will be used solely for the purpose of performing the requested service and will not be disclosed to third parties, unless the communication is required by law or is strictly necessary to fulfill the user's requests or with their prior written consent.

The optional, explicit, and voluntary sending of emails to the addresses indicated on the website, by its very nature, involves the subsequent acquisition of the sender's email address, necessary to respond to requests, as well as any other personal data included in the message.

CompeteRealTime srl processes personal data only to the extent that it is strictly necessary for the performance of the functions for which the service is required, excluding processing when the pursued purposes can be achieved through anonymous data or methods that allow identification of the Data Subject only if necessary. We invite our users, in requests for information via the provided email address, not to send names or other personal data of third parties that are not strictly necessary, nor sensitive and/or judicial data as defined by the Italian Law in Article 4 of Legislative Decree no. 196/2003 ("sensitive data," personal data suitable for revealing racial and ethnic origin, religious, philosophical, or other beliefs, political opinions, membership in parties, unions, associations, or organizations of a religious, philosophical, political, or union nature, as well as personal data suitable for revealing health and sexual life; "judicial data," personal data suitable for revealing measures referred to in Article 3, paragraph 1, letters from a) to o) and from r) to u), of Presidential Decree 14 November 2002, n. 313, relating to the judicial record, the register of administrative sanctions dependent on an offense and pending charges, or the status of accused or indicted pursuant to Articles 60 and 61 of the Criminal Procedure Code).

If the user includes personal and contact data of any third party other than the Data Subject in requests for information, they acknowledge that this operation constitutes the processing of personal data for which they act as an independent Data Controller, assuming all the obligations and responsibilities provided for by the Privacy Code. In this regard, the user provides the broadest indemnity with respect to any dispute, claim, request for compensation for damage from processing that may be received by the Data Controller from any third party concerned due to the provision of data indicated by the user in violation of data protection regulations.

No personal information of users is collected or disclosed that reveals racial or ethnic origin, religious, philosophical, or other beliefs, political opinions, membership in parties, unions, associations, or organizations of a religious, philosophical, political, or union nature, as well as personal data suitable for revealing health and sexual life.

Types of Data Processed

Browsing Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data, the transmission of which is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified individuals, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of the computers used by users who connect to the website, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), and other parameters related to the user's operating system and computer environment.

This data is used for the sole purpose of obtaining anonymous statistical information about the use of the website and to check its correct functioning.

Our website uses open source Plausible Analytics to help us understand visitor trends and the effectiveness of our marketing outreach. We chose Plausible Analytics because it is a privacy-focused company and platform that eschews personally identifiable information in favor of anonymous aggregate data. See the Plausible Analytics Data Policy.

Cookies

We do not track cookies. As simple as that. Therefore we do not track any personal identifiable information and are GDPR, CCPA and PECR compliant. By using Plausible Analytics, all the site measurement is carried out absolutely anonymously. Cookies are not set and no personal data is collected. All data is in aggregate only.

Optional Provision of Data

Apart from what is specified for browsing data and cookies, the user is free to provide personal data for the purposes for which they connect to the Website. Failure to provide this data may result in the inability to obtain what is requested.

Data Processing Methods

Personal data is processed using automated tools for the time strictly necessary to achieve the purposes for which it was collected.

Specific security measures are observed to prevent data loss, unlawful or incorrect use, and unauthorized access.

Rights of Data Subjects

Individuals whose personal data is processed have the right to obtain confirmation of whether or not such data exists and to know its content and source, verify its accuracy, or request its integration or updating, or correction (Italian law, Article 7 of Legislative Decree no. 196/2003).

In accordance with the same Article, individuals have the right to request the deletion, transformation into anonymous form, or blocking of data processed in violation of the law, as well as to object to the processing for legitimate reasons.

The rights referred to in Italian law, Article 7 of Legislative Decree no. 196/2003 may be exercised by sending requests without formality to the Data Controller or the Data Protection Officer at the following email address: support@recommerceiq.com

Italian Law - Legislative Decree no. 196/2003: Article 7 - Right to Access Personal Data and Other Rights

At any time, the user can exercise the rights provided for in Art. 7 of Legislative Decree 196/2003:

The Data Subject has the right to access personal data.

The Data Subject has the right to obtain confirmation of the existence or non-existence of personal data concerning them, even if not yet recorded, and their communication in an intelligible form.

The Data Subject has the right to obtain:

  • the origin of personal data, the purposes and methods of processing;
  • the logic applied in case of processing carried out with the aid of electronic instruments;
  • the identification details of the Data Controller, the Data Processors;
  • the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it as designated representatives in the territory of the State, Data Processors, or Data Controllers.

The Data Subject has the right to obtain:

  • the updating, rectification, or, when interested, integration of data;
  • the erasure, transformation into anonymous form, or blocking of data processed in violation of the law, including data whose retention is unnecessary for the purposes for which the data was collected or subsequently processed.

The Data Subject has the right to object, in whole or in part:

  • for legitimate reasons, to the processing of personal data concerning them, even if pertinent to the purpose of the collection;
  • to the processing of personal data concerning them for the purpose of sending advertising materials or direct sales or for carrying out market research or commercial communication.